Shipping policy

Shipping & Pre-Order Policy

All Eleux Collection orders are currently processed as pre-orders to ensure the highest quality luxury raw hair.

At Eleux Collection, we take pride in delivering premium hair extensions that are carefully sourced and prepared for each customer.  

🖤 PROCESSING & SHIPPING

All orders are pre-order items. Please allow 7–10 business days for processing before shipment.

Once shipped, delivery typically takes 2–5 business days depending on your location.

🖤 TRACKING

Tracking information will be emailed once your order has been shipped.

 

Please Note Orders are not processed or shipped on weekends or holidays

Delivery times may vary due to carrier delays or high order volume

Please ensure your shipping address is correct at checkout

For any questions regarding your order, please contact us at: support@eleuxcollection.com