Refund & Exchange Policy

Due to the nature of raw human hair products, all sales are final.

For hygiene and quality control reasons, we do not offer refunds, returns, or exchanges once an order has been placed.

Please carefully review your order before completing checkout.

If you receive the wrong item or a product that is defective, please contact us within 48 hours of delivery at:

support@eleuxcollection.com

The product must be unused, unaltered, and in its original packaging.

Eleux Collection reserves the right to deny any claims that do not meet these requirements.